Summary:
A successful candidate should be individually ambitious as well as motivated to work as a team to achieve a shared goal. Must have the ability to work on multiple task with varying duties, achieve departmental targets and goals. This is a high-volume, fast-paced, deadline driven production environment.

Essential Job Duties:

• Tasks such as extracting lockbox payments, verifying data on payments and accompanying documents, processing according to customer's detailed instructions, and data entry
• This position has strict production metrics that determine acceptable levels of performance and requires that all payments (checks) must be processed same day
• There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow.
• Capacity to work overtime, as required.
• Ability to left, stand or sit for long periods of time
• Provide consistent exemplary customer service for lockbox clients, communicating effectively and taking ownership of task performed.
• Responsible for performing job duties in a manner that protects the security and privacy of protected
  health information as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Minimum Qualifications:

• High School Diploma or equivalent
• Basic computer knowledge
• 10-key numerical data entry experience

Required Skills and Competencies:

• Strong work ethic and ownership of tasks
• Ability to communicate effectively both verbally and written
• Ability to achieve high production and quality standards
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Ability to operate effectively in a team with minimal supervision
• Ability to work in a multi-task fast paced environment.
• Ability to adapt to changing customer requirements
• Requires strong attention to detail, organizational skills, ability to follow procedures
• Ability to maintain confidentiality and work with limited supervision.
• Ability to work flexible hours
• Ability to perform well under pressure and meet required deadlines
• Regular and reliable attendance
• Works cooperatively with others

Preferred:

• 1-3 years banking experience or related work experience with an Operations background
• 6+ months of experience meeting deadlines in a business or office environment
• Competency in Microsoft applications including Word and Excel